Frequently Asked Questions

No! GuardianAI works with your existing CCTV cameras. As long as your DVR/NVR can send images via FTP or SMTP when motion is detected, GuardianAI will work with your system. We support virtually all major CCTV brands including Hikvision, Dahua, Provision, Uniview, CP Plus, and more – even cameras that are 10+ years old.

As long as your DVR/NVR can connect to the internet and send images via FTP or SMTP, we can make it work. We've successfully enhanced systems over 10 years old. Even older analog cameras work perfectly as long as they're connected to an IP-enabled DVR.

Absolutely! GuardianAI doesn't interfere with your existing camera system at all. You can still view live feeds, review recordings, and access your DVR/NVR exactly as before. GuardianAI simply receives copies of motion-triggered images for AI analysis.

GuardianAI achieves 98.7% accuracy for human detection and 96.4% for vehicles. Our deep learning neural network eliminates 99% of false alarms by accurately distinguishing between humans and non-threats like animals, vegetation, shadows, and weather.

From the moment your camera detects motion to receiving a Telegram notification takes just 2-3 seconds on average. This includes image capture, upload, AI analysis, and alert delivery.

Regular motion detection alerts you to ANY movement – wind, animals, shadows, rain. GuardianAI uses artificial intelligence to analyze what caused the motion and only alerts you if it detects a human (or vehicle, if configured). This eliminates 99% of false alarms.

No! This is exactly what GuardianAI was designed to solve. Our AI specifically identifies human shapes and can distinguish between people and animals with 98.7% accuracy. Your dogs, cats, and livestock won't trigger alerts.

You can arm and disarm via simple Telegram commands (/arm and /disarm) from your phone. You can also set up automatic schedules – for example, automatically arm at 6 PM and disarm at 7 AM. Different schedules for weekdays and weekends are supported.

Your cameras continue recording locally as normal. GuardianAI requires internet connectivity to analyze images and send alerts. Once your connection is restored, the system automatically resumes AI monitoring.

GuardianAI uses minimal data because it only analyzes still images when motion is detected, not continuous video. Typical usage is less than 1GB per month for 8 cameras.

Yes. All images are encrypted during transmission. We only analyze motion-triggered images – we never access your live feeds or stored recordings. Images are processed and immediately discarded – we don't store your camera footage. All processing happens on secure South African servers for POPI compliance.

Yes! Your armed response or security company can be added to the same Telegram group and receive identical alerts with visual verification. They see exactly what triggered the alarm before dispatching a response team.